Legal
What we collect when you apply, why we collect it, who else sees it, how long we keep it, and how to make us delete it.
SentryQ operates this careers site and the recruitment platform behind it. For everything you submit here, we are the data controller. Write to careers@sentryq.com with any question about your data.
For the advertising measurement described under Cookies and tracking, Meta Platforms Ireland and we are jointly responsible for collecting that information and passing it to Meta. What Meta does with it afterwards is Meta's responsibility, under its own privacy policy.
To decide whether to hire you, and to contact you about it. Separately, to find out which of our Facebook and Instagram adverts bring in people who apply. The typing measurements above — focus time, keystrokes, pastes and leaving the tab — exist for one reason: this is a writing job, and we need to know that the writing is yours. They are never used to profile you, sold, or shared with anyone outside the hiring team.
A flag is evidence, not a verdict. Every rejection is made by a person who can see what the measurement actually was, and every decision is reversible.
We do not reject anyone automatically on a score alone. Measurements route an application to a human for review; a human decides. If you want to know why a decision was made, ask us and we will tell you.
Our hiring and training staff, and the companies that run parts of the service for us:
Your workspace photo lives in a private bucket and is only ever reachable through a link that expires after ten minutes.
We do not sell your data, and we do not share it with the creators our teams work for.
If we do not take your application further, your personal details are erased 90 days after the decision. If you are hired, your application becomes part of your employment record.
We check for repeat applications within the last 30 days, which is why a second application from the same address or number is recognised rather than treated as a stranger.
What Meta has received is kept under Meta's own rules, and deleting your details from our system does not delete it there. You can see and clear it in your Facebook or Instagram settings, under “Your activity off Meta technologies”.
You can ask for a copy of what we hold, have it corrected, or have it deleted. Write to careers@sentryq.com and we will act within 30 days. Deletion removes your personal details; the record that an application existed, with no identifying information in it, is kept so our own hiring statistics stay honest. It cannot recall what was already sent to Meta: for that, use the Meta setting above, or ask Meta directly.
We count visits with Umami, an analytics tool that runs on our own server. It sets no cookies, and records the pages visited, the site you came from, and your browser, device and country, not who you are. It also counts a few steps — clicking Apply, starting and sending an application, finishing the tests, starting the simulation, the free practice test, our contact links, and your choice about advertising cookies — with nothing attached but which job and which button. Pages you reach through your own application links are recorded without the part of the address that identifies you, and a shared test result without the score.
We also use the Meta Pixel, a piece of code from Meta Platforms, the company behind Facebook and Instagram, to see whether our adverts reach people who go on to apply. It tells Meta which pages of this site you visit and the page you came from, and a few things you do here: choosing to apply, whether by an Apply button or by opening the application form, starting to fill it in, clicking one of our contact links, and starting and finishing the free practice test. Each comes with your IP address and details of your browser and device. When you send an application, finish the tests, or book or start the chat simulation, our server tells Meta as well, with the same details and Meta's cookies. If you are logged in to Facebook or Instagram in the same browser, Meta can connect all of this to your account.
The pixel keeps two cookies: _fbp, which identifies your browser to Meta for 90 days, and _fbc, set for 90 days when you arrive from a link on Facebook or Instagram. It can add _fbleid for seven days when you arrive from one of our adverts. It also keeps three entries in your browser's local storage, lastExternalReferrer, lastExternalReferrerTime and multiFbc, which record what kind of site you arrived from and your most recent click ids. If you switch it off, we delete all of them.
It is on for everyone from the first page. A small notice in the corner says so on your first visit, with an Opt out button, and you can switch it off at any time with Cookie settings, at the bottom of every page and at the top of the application form.
The pixel never runs on the pages you reach through your own application links, such as the tests, the booking page and the simulation, nor in the candidate portal or the staff console. Your choice is kept in a cookie called sq_ads for six months, so the notice does not come back on every page and so our server follows the same choice. If you were not asked, that is what it records instead.
While you fill in an application, your draft is saved in your own browser for seven days, so a closed tab does not cost you your answers. It stays on your device and is removed once you send it.
The staff console sets one cookie, which holds a signed session and nothing else. The candidate portal sets one for the same purpose, and only on portal pages.
